The state’s eight-count complaint, filed in State Superior Court in Bergen County, alleges that European Auto Expo violated the Consumer Fraud Act, the Motor Vehicle Advertising Regulations, the Automotive Sales Regulations, the Used Car Lemon Law (UCLL) and UCLL regulations.
The state seeks consumer restitution, reimbursement of attorneys’ fees and costs, and civil penalties for each violation of the statutes and/or regulations committed by European Auto Expo.
“This action reflects our continued commitment to enforcing the laws in place to protect consumers as they navigate the often-stressful process of purchasing a used motor vehicle,” Acting Attorney General Robert Lougy said. “Unscrupulous dealers who use bait and switch advertising tactics or otherwise defraud consumers will be held accountable.”
The complaint also alleges that European Auto Expo engaged in several other deceptive business practices in connection with the operation of its used motor vehicle dealership, including:
Failing to disclose accident damage or other mechanical problems to consumers before purchase of used motor vehicles;
“Deceptive advertising and sales practices will not be tolerated,” said Steve Lee, Acting Director of the New Jersey Division of Consumer Affairs. “Consumers shopping for a used car or truck are entitled to honest advertising, and appropriate disclosures as to warranty, price, and prior vehicle use and damage. Any dealer that tries to deny consumers this essential information is violating the law.”
Investigator Kelly Fennell in the Division of Consumer Affairs Office of Consumer Protection conducted the investigation of European Auto.
Deputy Attorney General Russell M. Smith, Jr. in the Consumer Fraud Prosecution Section within the Division of Law is representing the state in this action.
Consumers who believe they have been cheated or scammed by a business, or suspect any other form of consumer abuse, can file an online complaint with the State Division of Consumer Affairs by visiting its website or by calling 1-800-242-5846 (toll free within New Jersey) or 973-504- 6200.