Division of Gaming Enforcement

Self-Exclusion Frequently Asked Questions

Self-Exclusion Frequently Asked Questions

What is the Self-Exclusion Program?

The program was established in 2001 to allow people with a gambling problem to voluntarily exclude themselves from gambling in all Atlantic City casinos.In 2013, the program was expanded to also include self-exclusion for Internet gaming activities.

 

If I am currently on the self-exclusion list do I need to sign up for self-exclusion for Internet gaming too?
If you are currently on the self-exclusion list you are are automatically excluded from Internet gaming activities.
How do I get placed on the self-exclusion list(s)?

There are four methods to register for the New Jersey Self-Exclusion Program which includes self-exclusion from Atlantic City Casino and sports wagering facilities, New Jersey racetrack sports wagering facilities including internet and sports wagering activities or for internet gaming and sports wagering activities only.

Method 1: In Person or Video Conference – Self-exclusion from all casino gaming and Sports Wagering activities located in Atlantic City casinos AND Racetrack Sports Wagering Facilities AND from all Internet Gaming and Sports Wagering activities. Minimum self-exclusion periods are one year, five years or lifetime

Method 2: In Person or Video Conference – Self-exclusion from all Internet Gaming and Sports Wagering activities. Minimum self-exclusion periods are one year, five years or lifetime.

For inquiries regarding the Self-Exclusion Program or to make an appointment to sign up for the Self-Exclusion program you may call the Division of Gaming Enforcement located at:

Arcade Building
Tennessee Ave. and Boardwalk
Atlantic City, NJ 08401
1-833-788-4DGE

140 E. Front Street
Trenton, NJ 08625
1-833-788-4DGE

You may also submit an application in person by visiting the offices of the New Jersey Racing Commission during business hours. For locations and instructions, review the Racing Commission’s Self Exclusion List Application & Instructions.

Meadowlands Racetrack
50 Route 120
East Rutherford, NJ 07073
(201) 460-4065

Monmouth Park
175 Oceanport Ave.
Oceanport, NJ 07757
(732) 222-7700

   
Freehold Raceway
Route 9 & Business Route 33
Freehold, NJ 07728
(732) 462-9495
New Jersey Racing Commission
140 E. Front Street
Trenton, NJ 08625
(609) 292-0613

When you file your application, you will be required to provide picture identification and you will be photographed.

Method 3: Online – Self-exclusion from all Internet Gaming and Sports Wagering activities. Minimum self-exclusion periods are one year or five years. To complete your online registration for Self-Exclusion from all internet gaming activity click the registration button below.

DGE Self-Exclusion Program

Method 4: Online Player Account – Self-exclusion from all Internet gaming activities including sports wagering with signup through your online player account. Minimum self-exclusion periods are one year or five years.

Can I just mail back the completed application?

No, you must schedule an appointment for either an in-person conference or video conference by calling 1-833-788-4DGE.

Can I place a family member with a gambling problem on the list?

No. You cannot place anyone else on the self-exclusion list. Placement on the list is entirely voluntary and must be done by the individual seeking exclusion.

What will happen after I sign up for self-exclusion?

For land-based casinos, the Division will distribute a photograph and description of you to each casino. The casinos will then remove you from any mailing lists and make notations in their computer files that you are ineligible for any kind of credit or complimentary service.

For Internet gaming activities, the Division will distribute information filed through your player account or provided on your self-exclusion application for Internet Gaming to each casino licensed Internet gaming permit holder.

Some casino companies have enacted responsible gaming programs by which they also might exclude you from their properties in other jurisdictions.

What will happen if I try to gamble in a casino, racetrack sports wagering facility or Internet gaming site while I am on the list?

After you are placed on the list, a casino, racetrack sports wagering facility or Internet gaming site will refuse to accept your wagers. If you are caught gambling at a casino, racetrack sports wagering facility, or on an Internet gaming site, you will be subject to forfeiture of any winnings, including any chips or tokens in your possession, electronic credits, and any funds on your internet gaming account that were a result of your gaming activity, and you will be escorted from the gaming floor, racetrack sports wagering facility or removed from the Internet gaming site.

Suspension of Credit Privileges

If you are not ready to take the step of placing yourself on the self-exclusion list, but do not want to be permitted to gamble on credit, you may voluntarily suspend your credit privileges at all Atlantic City casinos by submitting a written request to the Division.

You must make such a request in person a the Division’s office at Tennessee Ave. and Boardwalk in Atlantic City. You have to show some form of identification that either includes a photograph or a physical description.  Once the Division receives such a request, it will add your name to the credit suspension list and notify each of the casinos.

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